Is Jabra A Good Brand? (2022) – Headphones, Customer Service, and More!


In 1994, Larry Schotz applied for a digital wireless speaker system patent. Wireless audio technology has made leaps and bounds in its advancement from this moment. After the Ericson Company created the Bluetooth technology, the wireless audio devices have reached another level, where it was never the same again.

Companies have sprouted from anywhere, offering wireless audio devices with newly discovered technologies integrated into their products. One of them is the Jabra.

Jabra, founded in 1983, is a Danish brand specializing in audio equipment and more recently videoconference systems. Jabra manufacture and market its own wireless, true wireless, and corded headphones for consumers and business customers.

After GN Audio acquired the Jabra Corporation, they have started to manufacture wireless earbuds, noise-canceling headphones, headsets, video conferencing cameras, and fitness-tracking sports headphones designed for athletes to wear while exercising.

They are considered to be one of the best brands in the market for wireless audio products, and we are here to find out if this is true or not.

Jabra logo
Jabra Logo

Sound Quality 

Jabra’s sound quality is improving every year, and its products are a testament to that. Their newer models are producing excellent sound quality better than ever.

When it comes to premium office headsets, Jabra is one of the best brands in the industry. Their office headsets’ audio quality is crisp, with excellent midrange accuracy and decent treble and bass accuracy. They also have a noise-canceling feature, and it does an excellent job of silencing everything, which is pretty great for office purposes.

The Jabra Evolve2 85 is a testament to Jabra’s office headset’s excellent audio quality.

Jabra also has a variety of wireless earbuds available in the market. Their wireless earbuds produce a well-balanced sound. It can provide rich lows and high-mid crispness, but the bass may be a little bit stronger at times. It can be slightly distorted when it comes to louder volumes, but it is still pretty reasonable for its price point.

I personally own the Jabra Elite 65t that I use for the gym and running. They’re fantastic and have great battery life.

Jabra offers entry-level to high-tier wireless noise-canceling headphones, and its products are one of the best options in the market. It has excellent bass and midrange performance, while its treble is outstanding. Its design also passively eliminates plenty of room noise, especially in the higher frequencies, which lays the groundwork for the Active Noise Cancellation feature.

For a top-quality in-car speakerphone, either the Jabra Freeway, Tour, or Drive is a great choice available in the market. They have one of the best sound quality in the business, courtesy of their three forward-firing speakers that provide a crisp virtual surround sound, focusing on the upper midrange and treble to give a clear voice sound signature.

Jabra’s sound quality has always been impressive, but noticing its improvements throughout the years, its sound quality has still reached its potential. For the price you are paying for any of Jabra’s products, it looks like you are already buying for a discounted price.

You’ll never regret buying Jabra’s product for its excellent sound quality.

Build Quality

Jabra’s build quality has been one of its greatest assets for its survival throughout the years. Jabra’s products can be trusted to work for a long, long time.

Jabra’s call center headsets have been one of the most sought-after products for the call center industry. They are well-assembled with solid build quality, with no exposed or protruding screws or hardware and no gaps or seams in any panels. It also has a battery life of 13 hours and can connect up to 150 meters of wireless range.

If your office is looking for a high-quality office speakerphone that can last for a long time, Jabra’s office speakerphones can be a great option. They are very light and portable and allow Bluetooth connections for up to 30 meters. Their batteries can last for 15 hours.

For top build-quality wireless sports earphones, Jabra has a wide variety of options, including its flagship, the Jabra Elite 7 Active. Their wireless sports earphones are built to be sweat and dust-resistant and designed to stay firmly in their place when used. Their batteries can last for 8 hours of listening time.

If you are looking for a Bluetooth mono headset with top-notch build quality, Jabra has many to offer. Their Bluetooth mono headset can take a beating and is very comfortable to wear. Their mono headsets allow you to remain hands-free, whether at work or on the go, as you can make and receive calls while maintaining numerous other tasks with ease with its 100-meter wireless range.

Jabra’s built quality is really top-notch, and their products are proof of it. Jabra’s built quality is really top-notch, and their products are proof of it. Their products are long-term solutions for your wireless audio needs.

Price

From all of Jabra’s entry-level to flagship products, they are reasonably priced, and most of them are really affordable. Their wireless earphones, headphones, in-car speakerphone, and many more products are worth their value.

Jabra’s wireless audio products are an excellent option for its price points.

Customer Support

In cases where you need technical support, you can call Jabra’s Technical Support Team. Their hotline is available from Monday to Friday, 8:00 AM to 8:00 PM, Eastern Standard Time.

You can also contact them from Facebook, Twitter, or email.

They offer outstanding customer support. They reply to your faster than other companies. Their staff are very professional and can quickly resolve the problems you are experiencing. They are also accommodating from the get-go.

Warranty

Jabra offers a one-year warranty for all its defective products except for the Jabra Steel, where they are giving a five-year warranty from the date the product has been purchased.

During the Warranty Period, the company will repair or replace (at the company’s sole discretion) the product or any defective parts (“Warranty Service”). If repair or replacement is not commercially practicable or cannot be carried out promptly, the company may choose to refund to you the purchase price paid for the affected product.

To obtain the warranty service, the following information must be presented:

  1. The defective product
  2. Proof of purchase, which indicates the name and address of the authorized reseller, date of purchase and the product type, and
  3. Reason for return

Jabra also offers a two-year dust and water resistance warranty, which applies to the specific products against product failures as a direct result of regular exposure to dust and water from the time of purchase.

Similar to the two-year dust and water resistance warranty, they also offer a two-year dust and sweat resistance warranty, which applies to the specific product against product failures as a direct result of regular exposure to dust and sweat from the time of purchase.

They also offer a three-year warranty against perspiration, which applies to specific products against product failures as a direct result of the effects of perspiration from the time of purchase.

For the amount you are paying for any Jabra product, their warranties are worth its value.

Which is Better, JBL or Jabra?

Both Jabra and JBL are renowned for their top-quality wireless earphones, headphones, and speakerphones at affordable prices. Their products have exceptional sound and build quality and have more worth than their value.

JBL wireless earphones are very comfortable to wear. They produce powerful bass depth and crisp highs. They are sturdy and durable, but most of their wireless earphones are not dust and water-resistant. Also, most of them are not associated with the JBL Headphone App.

Jabra’s wireless headphones produce excellent sound quality, but they are also dust and water-resistant. They also have noise-canceling microphones, and most of them are associated with Jabra Sound App.

JBL wireless headphones have excellent overall sound quality. They also have one of the lightest headphones in the market available. They have a shorter charge time than other brands and have very affordable prices.

Jabra wireless headphones’ sound quality is impressive. They are equipped with great noise-canceling microphones and are sweat and water-resistant. They are equipped with the latest Bluetooth version and have a higher battery life than other brands.

JBL’s wireless sports headphones produce lively and detailed sound. They are comfortable to wear and lightweight. They are also water and sweat-resistant and have a longer battery life compared to other brands in the market.

Jabra’s wireless sports headphones produce superior quality sound from its ambient mode. They are equipped with a noise-canceling microphone and have an active noise cancellation feature. They also have a wireless charging feature which is pretty great.

Overall, both companies offer excellent wireless audio products. JBL and Jabra also have a wide variety of options for all wireless audio categories. They offer affordable and reasonable prices for every price range. 

All in all, if I have to choose, I’ll go with the Jabra, as their products offer more controls than their JBL counterparts.

Conclusion

Jabra is one of the best when it comes to wireless audio devices, and throughout the years, they have been able to prove that they belong. From their wireless earphones, headphones, mono headsets, in-car speakerphones and many more, they have improved their products almost every year, and they believe that they still haven’t reached their potential yet.

With the sound, build quality, and connectivity options they offer for their products, you have a massive bargain if you purchase it. Their products are destined to work for a very long time.

Purchasing any of Jabra’s products is an excellent investment that you will never regret.

Shawn Shepherd

Hi, I'm the owner of the Hifi Guide and have been an audio lover enthusiast for over 16 years. I have a Bachelor's degree in Sound Engineering and I work on producing content for the Hifi Guide in my spare time. My love for audio stemmed from my Dad who was an audio technician, and now I share my knowledge here on this website!

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